Frequently asked questions

Yes. You can simply order as a guest. You only need a customer account if you’d like to see all your orders in one place later on.

We ship from our warehouse in Switzerland with Swiss Post. You can see when your order is expected to arrive on the product page and at checkout. Delivery is free from CHF 100.

As soon as your parcel is on its way, you’ll receive an email with tracking details. If you have a customer account, you can also see the status under “Orders”.

Yes. Tick the “Wrap as a gift” box in your basket. For CHF 5.– we’ll wrap it with love and, if you like, add a card with your message.

With TWINT, credit card, PayPal, Apple Pay, Google Pay or by invoice with Klarna. You’ll find all the options at checkout and on the Payment methods page.

Yes. Payments are encrypted and processed through Shopify. We never see your card details.

Yes, within 14 days. You’ll find out how under Returns & right of withdrawal.

Please write to us right away at info@maamii.ch, ideally with a photo. We’ll find a solution.

Our tableware is suitable from 4 months. When to start solids with your child is best discussed with your paediatrician or the parent and child advice service.

Our tableware is made of 100% food-grade silicone, free from BPA, lead and phthalates, and tested to CE, FDA and SGS standards. It is made in China, in an ISO-9001 and BSCI-certified factory.

maamii is a Swiss brand, honestly made. We choose every product carefully, and for some we create the design ourselves. Our silicone tableware is made in China, in an ISO-9001 and BSCI-certified factory, and tested to CE, FDA and SGS standards. Our Nooshie cloths are sewn in Switzerland; the muslin comes from abroad. Everything ships from our warehouse in Switzerland.

Yes. All silicone products are dishwasher- and freezer-safe – handy for making purée in advance. Products made of wood and bamboo are the exception.

Silicone can pick up smells from strongly seasoned food. First, pop it in the dishwasher. If the smell lingers, unscented cleaning tablets will help.

It changes colour as soon as the food is warmer than 40 °C. So you can see at a glance whether the purée is still too hot.

No, maamii is online only. If you have questions, you can reach us by email or WhatsApp – see Contact.